Frequently Asked Questions

For urgent same-day bookings within Oxfordshire, we aim to have a driver at your collection address within 15 to 60 minutes of payment confirmation. For pre-booked or contract runs, we will arrive precisely at the scheduled time.

Yes, absolutely! Despite our name being Oxford Couriers, we collect and deliver anywhere across the UK. With a nationwide network of over 10,000 professional drivers and dispatch hubs nationwide, we can pick up from and deliver to any address or postcode in the UK—not just Oxfordshire. Whether you need a collection in London, Manchester, Birmingham, Edinburgh, or anywhere in between, we provide rapid same-day pickup and direct delivery anywhere in the country.

Not for our Same Day Express service. When you choose Same Day, you are booking a dedicated vehicle. Your items go straight from collection to delivery without routing through depots or mixing with other clients' loads, ensuring maximum security and speed.

Absolutely. We cater for all consignment values, ensuring your goods are covered to meet their exact needs. Whether you are shipping a set of keys or a large pallet, we arrange appropriate Goods in Transit coverage prior to dispatch.

We accept secure card payments online or over the phone for one-off shipments. For regular corporate clients, we offer 30-day credit accounts, subject to credit checks. Once your account is set up, we invoice you monthly.